Automated Fiber Management

The physical fiber layer, under software control.

The world's first automated street cabinet for open-access FTTH. Affordable, reliable and scalable patching and testing, without a truck roll.

FTTH, datacenters
& more
Automated fiber management solutions for every network
Up to6912ports handled by one robotic arm
24/7remote patching and test access
8countries with local presence

Inside the SAODF

The Semi-Automated Optical Distribution Frame combines a passive ODF, a robotic active layer and integrated test access in one cabinet.

SAODF2304 Semi-Automated Optical Distribution Frame with front door open

See it in action

A timelapse of the Gigacom patch robot at work: patching and testing, around the clock, without anyone on site.

Layer-0 is the last manual layer in the network. Until now.

Layers 1 to 7 are monitored and automated. The fiber layer still depends on paper records, site visits and technicians in vans.

  • Service activation in minutes instead of days
  • Fault-finding from the office with OTDR traces
  • Documentation that is always accurate
  • Up to 30% fewer field personnel

Read our approach

Latest news

All news

GigaCom nominated for the Deloitte Technology Fast 50

GigaCom Benelux has been nominated for Deloitte's Technology Fast 50 2026, which ranks the fastest-growing technology companies in Belgium by revenue growth over the past four years.

Physical fiber layer automation is ready for mass deployment

At Angacom 2024 in Cologne, Gigacom and Netceed presented the first patch robot intended for mass deployment. Also shown at the FTTH Conference in Berlin.

The world's first automated POP at Angacom 2023

Automated patching and testing has become affordable in access networks.

Automate your fiber layer.

From one street cabinet to a nationwide FTTH roll-out.

Contact us

Our approach

Today's network management software automates layers 1 to 7. The physical fiber layer, purely optical and passive, still runs on manual records, visual inspection and truck rolls. We built the SAODF to change that.

Three functions in one frame

The lack of reliable, cost-effective fiber switching is the main hurdle for Layer-0 automation. The Semi-Automated Optical Distribution Frame solves it.

Passive distribution frame

Incoming cables are spliced and terminated to a connector, like a traditional ODF. Smart patchcord slack management keeps the flexibility point neat for the lifetime of the product.

Optional active layer

Robotics reconfigure the network without manual intervention or a truck roll. Install on day one, automate later, or automate temporarily.

Integrated test access

A probe on the robotic head gives intrusive or non-intrusive test access to every port: OTDR, optical power and visual fault locator.

A building block, not a box

Combined with OTDRs, visual fault locators, optical power meters, servers, alarm management and a northbound interface to existing OSS, the SAODF brings the physical layer into the same software that manages the rest of the network.

The system is modular. There is never a one-size-fits-all solution, so we work closely with our partners to design the most efficient setup for each operator: from 144 fibers spliced into a street cabinet, to a 1152-port datacenter rack, to a meet-me room controlling 4608 connections.

What automation changes

For telecom operators, cable MSOs, datacenters and ISPs, automating the physical layer pays off across the whole network lifecycle.

30%

Fewer field personnel. That is the estimate of a major Western-European telecom operator if its physical fiber layer were automated. Patching becomes a point-and-click job, and one technician with a smartphone can check alarms, take OTDR traces or light a port red, instead of working in two-person crews.

Lower OPEX

Fiber certification runs automatically overnight, with pass/fail reports ready before technicians arrive. Service activation needs no truck roll and no CO2 emissions. Upgrades and 1:N redundancy become simple.

Real-time provisioning

Minutes instead of days. Temporary links for events, dark fiber leased by the hour, bandwidth calendaring, and switching an open-access customer between providers without two truck rolls.

Remote troubleshooting

Compare a new OTDR trace with the reference and send the right person to the right place. In open-access networks it's clear within minutes who needs to act.

Accurate documentation

Every provisioning, disconnection and test is logged with date, time and user ID, with real-time views of alarms, configuration and users.

No manual errors

Cords never tangle, drawers are never left open, dust caps are always placed and the correct port is always patched.

Products

Every building block of the Semi-Automated Fiber Management & Test System, from the passive frame to the software that orchestrates it.

ProductsPassive frames

Passive frames

A full optical distribution frame that works on its own, and the foundation for the robot.

Incoming cables are spliced and terminated to a connector, just like a traditional ODF. A smart patchcord slack management system eliminates entangling of the cords and creates a neat flexibility point over the entire lifetime of the product.

The passive layer grows with the application and keeps full functionality independent of any active component. Start passive, and add the robotics when you need them.

Formats

  • Street cabinet, from 144 fibers spliced directly into the cabinet
  • Automated street cabinet (FDH in the US, PMZ in France), up to 1100 homes passed
  • 19" datacenter version with 1152 ports in a typical server rack
  • Colocation meet-me room controlling 4608 connections with MPO cables
  • AI cluster scale-across, connecting AI datacenter clusters
Passive frame with patched fiber connectors and slack management
The SAODF passive frame: terminated connectors and patchcord slack management
ProductsConnector modules

Connector modules

The connector modules terminate the incoming and outgoing fibers on a connector, and are installed inside the passive frames.

Per module

  • 48 active ports per module, simplex or duplex
  • Industry-standard MU (UPC or APC) or MDC connectors at the front

Backside options

  • Pre-stubbed versions for direct splicing
  • Multifiber (MPO) versions for plug-and-play installation
  • Pre-stubbed versions with fan-out for direct connection to transmission gear

Available on request

  • Multimode versions
  • Versions with integrated splitters
  • Versions with integrated taps for non-intrusive monitoring
  • Versions with integrated WDMs: wide, coarse and dense
Gigacom connector module with rows of SC adapters and fiber pigtails
Gigacom connector module
ProductsSplicing trays

Splicing trays

OSP cables are spliced to the pre-stubbed connector modules on splicing trays.

Configurations

  • 12 or 24 splices per tray
  • Modules of 4 trays or 8 trays (96 splices)
  • Other configurations on request: ribbon, rollable ribbon and ANT splice protectors

Off-the-frame splicing

Gigacom also offers the possibility of off-the-frame splicing.

ProductsRobotics

Robotics

The GCAODF active layer allows (re)configuration and test access of the physical fiber layer without manual intervention or a truck roll.

Features

  • Easy to install in, and remove from, the passive frame: "Automate later" and "Automate temporary"
  • Pressure-sensitive grippers and driver electronics
  • Test probe for intrusive or non-intrusive test access: VFL, OTDR and power tests
  • Camera with the latest AI and machine learning for real-time monitoring and image processing
  • Industry-standard components
  • Low mean time to repair (MTTR)
  • Up to 6912 ports with one robotic arm
  • Handles ultra-high-density duplex connectors and patchcords
Robotic head with gripper and camera patching fibers
The robotic head, with gripper, camera and test probe
ProductsPatchcords & distribution cable

Patchcords & distribution cable

Patchcords and break-out cables designed for ultra-compact fiber slack management.

Characteristics

  • 900 µm kevlar-reinforced cable saves 40% space compared to traditional cordage, with the same optical and mechanical performance
  • The latest G.657.A2 bend-insensitive fiber allows ultra-compact fiber slack management
  • Any industry-standard connector can be used: MU, SC or LC
Yellow single-mode patchcords with blue SC connectors
Gigacom patchcords with SC connectors
ProductsManagement & test software

Management & test software

SAFM&TS configures and orchestrates all building blocks of a complete Semi-Automated Fiber Management & Test System.

Server functions

  • User administration: user names, passwords, profiles
  • Configuration management of SAODFs, LMUs, OTDRs and SAODF ports
  • Provisioning of links
  • Testing of links: OTDR, power, visual fault locator
  • Live camera images of the robots
  • Campaigns: batch processing of commands
  • Alarm management
  • RESTful API
  • Scalable from one SAODF in a test lab to a nationwide FTTH roll-out
  • Compatible with industry-standard OTDRs (SCPI)
  • Compatible with non-automated systems
  • Works on any smart-client platform

Always-accurate documentation

Every manipulation on the network, whether provisioning, disconnection or test, is logged automatically with date, time and user ID.

Services & partners

From our headquarters in Belgium, and in close collaboration with local partners, we serve more than 20 countries with end-to-end solutions for the physical layer of fiber networks.

What we do

Gigacom Benelux develops, markets and sells the Semi-Automated Fiber Management & Test System: robotic optical distribution frames, test and measurement gear, and management software.

Design

Every deployment is different. We work with partners to design the most efficient solution for the operator's challenge.

Deliver

From one SAODF in a test lab to a nationwide FTTH roll-out, the system scales with the network.

Integrate

Northbound interfacing to existing OSS, a RESTful API and compatibility with industry-standard OTDRs.

Partner

Local presence through an established name in the fiber industry.

Mass-deployment partner

Netceed

Together with Netceed, Gigacom presented the first patch robot intended for mass deployment at Angacom 2024.

Local presence in 8 countries

Gigacom has local presence in Europe, Asia, Africa and the Americas.

BelgiumBelgiumThe NetherlandsThe NetherlandsFranceFranceGermanyGermanyItalyItalyChinaChinaSouth AfricaSouth AfricaUnited StatesUnited States

News

Milestones from the lab to mass deployment.

2026

GigaCom nominated for the Deloitte Technology Fast 50

GigaCom Benelux has been nominated for Deloitte's Technology Fast 50 2026, which ranks the fastest-growing technology companies in Belgium by revenue growth over the past four years. Read the announcement

2024

Angacom 2024: physical fiber layer automation is ready for mass deployment

In Cologne, Gigacom and Netceed showed a patch robot built for mass deployment for the first time. The automated street cabinet (FDH in the US, PMZ in France) is scalable, reliable and affordable, passes up to 1100 homes in a compact footprint and is available 24/7 for patching and testing. Also presented at the FTTH Conference in Berlin.

2023

Meet us at Angacom 2023

Gigacom showcases the world's first automated POP at Angacom in Cologne. Automated patching and testing has now become affordable in access networks. Amadys stand, Hall 8, A50.

2022

Test your PON from the CO, without reflectors

The GC-OCT splitter module integrates splitters inside the SAODF frame without sacrificing density. With the centralized splitter and test probe, a simple point-to-point measurement replaces complex algorithms, expensive OTDRs and high-reflective devices.

Meet us at Angacom 2022

Latest developments in robotic optical distribution frames and automated test access. Hall 8, booth D71.

2021

Duplex connectivity almost doubles the density

The robotic ODF is now compatible with ultra-high-density duplex connectivity, used in datacenter and dark-fiber networks. Ultra-high fiber count, true any-to-any connectivity can be automated.

6912 ports with one robotic arm

2020

SAODF in a 19" footprint

For datacenter customers, an 1152-port version inside a typical server rack. MTP connector blocks allow seamless integration into any structured cabling system.

Angacom 2020 postponed

2019

ISE Expo, Fort Worth, Texas

Increased capacity

First robots in Singapore

Automated provisioning for DE-CIX Frankfurt

Gen3 released

Jobs

Our fiber-optic patch robots are being deployed worldwide. Join the team in Averbode that builds, validates and supports them.

What we offer

Every position comes with a permanent contract and the same set of benefits.

Competitive package

A permanent contract with a market-aligned salary tailored to your expertise as an engineer.

Flexible mobility

A mobility budget for the solution that fits your lifestyle: an electric car, e-bike or public transport.

Health & wellbeing

Top-tier hospitalization insurance for peace of mind.

Extra-legal benefits

Meal vouchers (€8/day) and eco-cheques, on top of your salary.

Dynamic culture

A fast-paced environment with short communication lines and a focus on innovation.

How to apply

Send your CV and a brief cover letter in English to dieter@gigacom.be.

JobsTechnical Support Specialist

Technical Support Specialist

Mechatronics expert. Become our global technical authority on SAODF robotic systems and bridge the gap between field operations and R&D.

At GigaCom Benelux, our fiber-optic patch robots are being deployed in high-stakes environments worldwide. We are looking for a Technical Support Specialist to join our service department. Reporting directly to the Service Manager, you will become the go-to expert for our most complex electromechanical and software challenges.

The role: expert support & training

This is a high-level technical role focused on expertise and knowledge transfer rather than people management. You are the Tier-3 specialist who solves what others cannot, ensuring our field engineers are trained to excel.

Key responsibilities

  • Technical escalation point: Act as the primary expert for field engineers who encounter unresolved electromechanical or software issues.
  • On-site expert: Travel to international customer sites when hands-on expert analysis is required to solve critical robot failures.
  • Training development: Translate complex technical solutions into training modules and documentation to elevate the skill level of our field engineering team, in cooperation with the R&D and quality departments.
  • Service strategy: Support the Service Manager by identifying recurring technical trends and proposing structural improvements to the R&D team.
  • Software orchestration: Master the proprietary software that drives our robots to provide full-stack support: hardware and software.

Your profile

  • Education: Bachelor's degree in Mechatronics, Electromechanics or Electronics.
  • Analytical power: You enjoy deconstructing a problem until you find the root cause, whether it's a mechanical alignment issue or a software bug.
  • Communication: You are a natural teacher. You can explain the why behind a solution to help others grow.
  • Flexibility: Willingness to travel internationally (occasionally) as our global footprint expands.
  • Experience: A strong background in field service, troubleshooting or technical support. You have reached a level where you are ready to train others.
  • Language: Professional fluency in English is essential for our international operations.

What we offer

  • Specialist growth: Deep-dive training to become a certified expert in our unique robotic technology.
  • Direct impact: Work closely with the Service Manager to shape the future of GigaCom's global support structure.
  • Competitive package: A permanent contract with a market-aligned salary tailored to your expertise as an engineer.
  • Flexible mobility: A comprehensive mobility budget, giving you the freedom to choose the solution that fits your lifestyle, such as an electric car, e-bike or public transport.
  • Health & wellbeing: Top-tier hospitalization insurance for peace of mind.
  • Extra-legal benefits: Beyond your salary, you receive meal vouchers (€8/day) and eco-cheques.
  • Dynamic culture: A fast-paced environment with short communication lines and a focus on innovation.

How to apply

At GigaCom Benelux, we combine the agility of a young company with the expertise of seasoned industry professionals. If you are a precision-driven engineer who thrives on solving complex mechatronic puzzles, we invite you to apply.

Please send your CV and a brief cover letter in English to dieter@gigacom.be.

JobsValidation Engineer

Validation Engineer

Mechatronics & software. Drive the reliability of next-generation fiber optic robotics in a high-growth international environment.

GigaCom Benelux is at the forefront of automated infrastructure with the SAODF (Semi-Automated Optical Distribution Frame). Our proprietary robotic patching systems are transforming telecom operators and datacenters globally. To fuel our rapid growth and dedication to quality, we are looking for a Validation Engineer. In this role, you work side by side with our R&D team to design and execute robust verification and validation (V&V) frameworks for our mechatronic systems.

The role

You work alongside a senior R&D team to ensure that every iteration of our hardware and software meets the highest standards of precision and reliability. This is a hands-on role that requires both tactical execution in the lab and strategic thinking in test design.

Key responsibilities

  • V&V strategy & execution: Set up comprehensive validation plans in collaboration with R&D and execute them in our lab, including analysis of repetitive precision, mechanical durability and electronic stability.
  • User acceptance testing (UAT): Design and lead UAT scenarios to ensure the system meets end-user requirements and operates flawlessly in real-world environments.
  • Risk-based testing: Participate in FMEA sessions to identify potential failure modes and prioritize testing where it matters most.
  • Software & AI integration: Validate robot control logic and contribute to the refinement and training of AI-based computer vision systems.
  • Compliance: Ensure all robotic systems comply with the Machinery Directive (2006/42/EC) and align validation reports with ISO 9001 standards.
  • Root cause analysis: Perform high-level troubleshooting on complex system failures and provide actionable feedback to R&D to drive design improvements.
  • Troubleshooting: Perform root cause analysis on prototypes and document procedures for a smooth transition to production.

Your profile

  • Education: Master's or Bachelor's degree in Mechatronics, Robotics, Electronics or a related engineering field.
  • Mindset: A hands-on engineer who enjoys working in a lab and is not afraid to troubleshoot complex hardware-software issues.
  • Skills: Able to work independently and think critically about test design, with an affinity for sensors, actuators and automated systems.
  • Language: Professional fluency in English is mandatory, as you will operate within an international structure.

What we offer

  • Autonomy: The opportunity to build the validation department within a fast-moving scale-up.
  • Professional environment: Collaborate with a highly experienced R&D team in a flat, non-hierarchical organization.
  • Location: Based in our specialized lab facilities in Averbode, a focused and innovative workspace.
  • Competitive package: A permanent contract with a market-aligned salary tailored to your expertise as an engineer.
  • Flexible mobility: A comprehensive mobility budget, giving you the freedom to choose the solution that fits your lifestyle, such as an electric car, e-bike or public transport.
  • Health & wellbeing: Top-tier hospitalization insurance for peace of mind.
  • Extra-legal benefits: Beyond your salary, you receive meal vouchers (€8/day) and eco-cheques.
  • Dynamic culture: A fast-paced environment with short communication lines and a focus on innovation.

How to apply

Please send your CV and a brief cover letter in English to dieter@gigacom.be.

Contact

Tell us about your network, from one street cabinet to a nationwide FTTH roll-out.

CompanyGigacom Benelux BV
AddressMelkerijstraat 16
3271 Scherpenheuvel-Zichem
Belgium
Phone+32 13 29 68 61
Emailludwig@gigacom.be
VATBE 0820.868.240

Who we work with

Telecom operators & open-access networks

Automated street cabinets and POPs for FTTH, with remote provisioning and testing.

Datacenters & colocation

A 19" SAODF with 1152 ports, and meet-me rooms up to 4608 connections.

Cable MSOs, ISPs & dark-fiber networks

Reroute, provision and regularly test every fiber without a truck roll.